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Online event

Working with customs agents and intermediaries

Wednesday 19 August at 11:00AM

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Understand customs agent responsibilities, liability risks, and compliance best practice for traders.

What you’ll learn

  • What do you need to consider when choosing a customs agent
  • Customs representation types, associated roles & liabilities
  • What are customs instructions and why you need them
  • Importance of record keeping and customs agent red flags to avoid

Description

Customs agents are often trusted to make decisions on behalf of traders. Can they, and should they?

Hosted by ChamberCustoms experts, this session will explore different types  of  customs  representation and what they mean for traders’ customs liability exposure. You will hear exactly which questions traders should ask themselves and their customs agents to ensure the highest levels of compatibility and customs compliance.

We will talk about costs, knowledge & expertise as well as what qualifications to look for when engaging with customs agents and intermediaries.  You will hear about real life examples of how important it is to have a robust relationship with your customs agent, rooted in shared commitment to customs compliance.


Looking to learn something new before your next live event? Explore our on-demand video library and access over 30 bite-sized videos packed with practical advice and expert insights.

Speakers

Emmanuel Gianquitto

Head of Customs Consultancy and Training, Chamber Customs

Emmanuel has over 20 years’ experience working internationally across consultancy, training, auditing and the implementation of best practice in project, quality and international trade management. 

Since the beginning of the EU-Exit process, he has focused on the evolving requirements of international trade, with particular expertise in customs compliance, customs declarations, special procedures, classification, valuation, origin, transit and the practical implementation of UK border processes. 

He has played a key role in the creation and development of the ChamberCustoms service, supporting the design and implementation of its operational systems, quality framework and compliance controls.  

He has also led work on CHIEF and CDS readiness, testing and implementation, and has trained customs agents and businesses on customs processes, declaration requirements and wider compliance obligations. 

Emmanuel now leads consultancy and training activity across a broad portfolio of customs, trade and border compliance projects, advising businesses on practical, commercially focused solutions to complex regulatory challenges. 

Emmanuel speaks English, Italian, Spanish, French and Portuguese. 

Marika Majewska

Customs Specialist, ChamberCustoms

Marika is a Customs Specialist at ChamberCustoms with seven years’ experience in international trade. She combines practical customs expertise with instructional design to translate complex HMRC guidance into clear, actionable advice for UK businesses.

Marika develops and delivers bespoke training and consultancy across areas including Special Procedures and Trade Agreements, ensuring businesses understand both operational requirements and compliance obligations. Her sessions are designed to make customs processes practical, accessible and effective.

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