Online event
Working with customs agents and intermediaries
Monday 09 November at 11:00AM
Already joined Business Academy? Sign in
Understand customs agent responsibilities, liability risks, and compliance best practice for traders.
What you’ll learn
- Understand how to select the right customs agent or intermediary for your business and trade requirements
- Identify the different types of customs representation, including the roles, responsibilities and liabilities involved
- Recognise the importance of providing clear customs instructions, maintaining accurate records and spotting potential warning signs
Description
Your customs agent may submit declarations on your behalf, but your business still needs to understand the decisions being made and the information being used. This practical session explores the different types of customs representation, what they mean for your liability, and the questions to ask before appointing or reviewing an agent.
ChamberCustoms experts will also discuss costs, knowledge, qualifications, customs instructions and record keeping. Using real-life examples, we will show how a clear, well-managed relationship with your customs agent can strengthen oversight and support better customs compliance.
Looking to learn something new before your next live event? Explore our on-demand video library and access over 30 bite-sized videos packed with practical advice and expert insights.
Speakers
Emmanuel Gianquitto
Head of Customs Consultancy and Training, Chamber Customs
Emmanuel has over 20 years’ experience working internationally across consultancy, training, auditing and the implementation of best practice in project, quality and international trade management.
Since the beginning of the EU-Exit process, he has focused on the evolving requirements of international trade, with particular expertise in customs compliance, customs declarations, special procedures, classification, valuation, origin, transit and the practical implementation of UK border processes.
He has played a key role in the creation and development of the ChamberCustoms service, supporting the design and implementation of its operational systems, quality framework and compliance controls.
He has also led work on CHIEF and CDS readiness, testing and implementation, and has trained customs agents and businesses on customs processes, declaration requirements and wider compliance obligations.
Emmanuel now leads consultancy and training activity across a broad portfolio of customs, trade and border compliance projects, advising businesses on practical, commercially focused solutions to complex regulatory challenges.
Emmanuel speaks English, Italian, Spanish, French and Portuguese.
Marika Majewska
Customs Specialist, ChamberCustoms
Marika is a Customs Specialist at ChamberCustoms with seven years’ experience in international trade. She combines practical customs expertise with instructional design to translate complex HMRC guidance into clear, actionable advice for UK businesses.
Marika develops and delivers bespoke training and consultancy across areas including Special Procedures and Trade Agreements, ensuring businesses understand both operational requirements and compliance obligations. Her sessions are designed to make customs processes practical, accessible and effective.