Online event
Logistics, fulfilment and returns for international growth
Thursday 10 December at 10:00AM
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Get practical guidance on international fulfilment, delivery and returns, and learn how to choose the right logistics approach for overseas markets.
What you’ll learn
- Understand the key logistics and fulfilment considerations involved in selling products internationally
- Explore how different delivery and fulfilment approaches can support business growth in overseas markets
- Gain practical insights into selecting logistics partners and managing international returns effectively
Description
Efficient logistics are critical to international success. Customers expect reliable delivery and straightforward returns, while businesses need to balance service levels, costs and profitability. This webinar will explore the key logistics considerations for consumer and retail exporters, helping businesses understand how products move through international supply chains and reach customers in overseas markets.
Attendees will gain practical insights into fulfilment models, delivery strategies, returns management and the role of logistics partners in supporting international growth. The session will examine how different approaches can affect customer experience, operational efficiency and commercial performance, whether you're supplying overseas retailers, distributors or end customers.
Drawing on practical examples and industry expertise, the webinar will highlight common challenges businesses face when delivering products internationally and provide guidance on selecting the right logistics and fulfilment arrangements for your business.
Attendees will leave with a clearer understanding of the operational decisions that can support sustainable international growth.
Speakers
Andrew Dickson
Head of Commercial, Freight Agency Limited
Andrew Dickson is Head of Commercial at Freight Agency Limited, where he leads the company’s commercial freight activity across import and export operations. With nearly two decades of experience at Freight Agency, Andrew works closely with shipping lines, suppliers and customers to develop practical, cost-effective freight solutions for businesses moving goods internationally.
Andrew brings strong insight into the commercial realities of exporting, including freight pricing, routing options, carrier selection, documentation considerations and the importance of planning shipments properly from the outset.
Richard Smith
Head of Sales, Freight Agency Limited
Richard Smith is Head of Sales at Freight Agency Limited and has more than 30 years’ experience across shipping, freight forwarding and international logistics. His career has spanned both shipping lines and freight forwarding, giving him a broad understanding of how international cargo moves and the challenges businesses often face when exporting or importing goods. At Freight Agency, Richard works closely with customers to understand their trade requirements, identify suitable freight solutions and support long-term business growth.