Germany - Repair and maintenance of electrical and mechanical equipment in buildings

Description

The subject of the tender is maintenance, inspection and other services on air conditioning split units.
The subject of the invitation to tender is maintenance, inspection and other services for air-conditioning split units.The contract includes the following main services:-maintenance and inspection-standby service/emergency service---The contract includes the following on-demand services:-conversion to a different (possibly recycled) Additional leak test in case of anomalies-Fault rectifications-Surcharge rates (in %) are agreed for services outside the normal working hours-A travel allowance is agreed for services that are not carried out together with the regular services--Compilation of system logs--The order includes the following scope of services:Number of air-conditioning split units for lot 1: 82 unitsNumber of air-conditioning split units for lot 2: 19 units---The Contractor shall be entrusted with the services described in the specifications with service description (Annex B-02) and in the work card (Annex B-03) with regard to the maintenance of the air-conditioning split units. (Annex B-03) with regard to the maintenance. The maintenance and repair shall be carried out at least in accordance with the manufacturer's specifications and in accordance with all valid and relevant laws, regulations, standards, guidelines, etc. as well as the recognized rules of technology.---The Contractor shall be obliged to provide or supply all auxiliary means (e.g. measuring devices, tools), auxiliary materials (e.g. lubricants and cleaning agents) as well as suitable access technology (e.g. ladders), etc. required for the performance of the services. Unless otherwise stated, the costs shall be included in the unit prices.---The maintenance shall be carried out within the normal working hours of the company.---The Contractor shall be obliged to carry out those repair works in connection with the maintenance which are indispensable for the restoration of the nominal condition, which are not already included in the bill of quantities and which do not increase the time normally to be expected for the maintenance.---Other repair works shall be carried out by the Contractor upon request within a reasonable period of time. A separate contract shall be concluded for this purpose. There shall be no legal claim to the transfer of these services.---The Contractor shall also be obliged, outside the regular maintenance dates, to eliminate faults which impair plant safety or endanger the use of the building upon request. The Contractor shall carry out the work without delay within and also outside the normal working hours (e.g. at night and on Sundays and public holidays).---The Contractor shall ensure the elimination of faults by setting up an on-call center with an on-call service. The Contractor shall set up a uniform external service telephone number with corresponding capacity for receiving fault reports. The Contractor shall inform the Client of the service number 3 weeks before the start of performance (01.01.2024). After reporting a malfunction, the Contractor shall obtain an overview of the plant condition on site within 12 hours response time and initiate the rectification of the malfunction. With regard to the response times, all statutory requirements shall also be binding on the Contractor and shall be deemed to have been agreed. The time for fault elimination shall follow the reaction time and shall designate the period of time required for the elimination of the fault by the Contractor. The Contractor undertakes to keep the time required to eliminate the fault as short as possible by taking suitable measures. If unacceptable delays occur for plant-specific reasons, a fault analysis shall be prepared within this period and forwarded to the office specified by the Principal.Cost-triggering measures at the Principal's expense, e.g. if the agreed working time or material price limits are exceeded, shall only be carried out with the prior written consent or, in the event of urgency, with the verbal (telephone) consent of the Principal. The verbal agreement shall be confirmed by the AG immediately in text form. Only in cases of emergency may the Contractor also carry out measures that incur costs, insofar as this is indispensable according to its dutiful discretion. The principles of management without a mandate shall apply in this respect. The Contractor shall report such measures to the Client in writing without delay, stating the cost items and giving detailed reasons for the necessity. A protocol shall be drawn up for each fault rectification and signed by the person responsible for the fault rectification. Further details are to be taken from the contract, the appendices attached thereto and the specifications. The subject of the tender is maintenance, inspection and other services on air-conditioning split units.The contract includes the following main services:--Maintenance and inspection--On-call service/emergency service---The contract includes the following demand services:--Conversion to a different (possibly Additional leak test in case of anomalies-Fault rectifications-Surcharge rates (in %) are agreed for services outside the normal working hours-A travel allowance is agreed for services that are not carried out together with the regular services--Compilation of system logs--The order includes the following scope of services:Number of air-conditioning split units for lot 1: 82 unitsNumber of air-conditioning split units for lot 2: 19 units---The Contractor shall be entrusted with the services described in the specifications with service description (Annex B-02) and in the work card (Annex B-03) with regard to the maintenance of the air-conditioning split units. (Annex B-03) with regard to the maintenance. The maintenance and repair shall be carried out at least in accordance with the manufacturer's specifications and in accordance with all valid and relevant laws, regulations, standards, guidelines, etc. as well as the recognized rules of technology.---The Contractor shall be obliged to provide or supply all auxiliary means (e.g. measuring devices, tools), auxiliary materials (e.g. lubricants and cleaning agents) as well as suitable access technology (e.g. ladders), etc. required for the performance of the services. Unless otherwise stated, the costs shall be included in the unit prices.---The maintenance shall be carried out within the normal working hours of the company.---The Contractor shall be obliged to carry out those repair works in connection with the maintenance which are indispensable for the restoration of the nominal condition, which are not already included in the bill of quantities and which do not increase the time normally to be expected for the maintenance.---Other repair works shall be carried out by the Contractor upon request within a reasonable period of time. A separate contract shall be concluded for this purpose. There shall be no legal claim to the transfer of these services.---The Contractor shall also be obliged, outside the regular maintenance dates, to eliminate faults which impair plant safety or endanger the use of the building upon request. The Contractor shall carry out the work without delay within and also outside the normal working hours (e.g. at night and on Sundays and public holidays).---The Contractor shall ensure the elimination of faults by setting up an on-call center with an on-call service. The Contractor shall set up a uniform external service telephone number with corresponding capacity for receiving fault reports. The Contractor shall inform the Client of the service number 3 weeks before the start of performance (01.01.2024). After reporting a malfunction, the Contractor shall obtain an overview of the plant condition on site within 12 hours response time and initiate the rectification of the malfunction. With regard to the response times, all statutory requirements shall also be binding on the Contractor and shall be deemed to have been agreed. The time for fault elimination shall follow the reaction time and shall designate the period of time required for the elimination of the fault by the Contractor. The Contractor undertakes to keep the time required to eliminate the fault as short as possible by taking suitable measures. If unacceptable delays occur for plant-specific reasons, a fault analysis shall be prepared within this period and sent to the office specified by the Client. Cost-triggering measures at the expense of the Principal, e.g. if the agreed working time or material price limits are exceeded, shall only be carried out with the prior written consent or, in case of urgency, with the verbal (telephone) consent of the Principal. The verbal agreement shall be confirmed by the AG immediately in text form. Only in cases of emergency may the Contractor also carry out measures that incur costs, insofar as this is indispensable according to its dutiful discretion. The principles of management without a mandate shall apply in this respect. The Contractor shall report such measures to the Client in writing without delay, stating the cost items and giving detailed reasons for the necessity. A protocol shall be drawn up for each fault rectification and signed by the person responsible for the fault rectification. Further details are to be taken from the contract, the enclosed appendices and the bill of quantities.

Opportunity closing date

06 November 2023

Value of contract

to be confirmed