Italy - IT consulting and assistance services
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Details
Provided by
- Opportunity closing date
- 31 May 2021
- Opportunity publication date
- 22 April 2021
- Category
- 72600000: Co
- Value of contract
- £5m-50m
- Your guide to exporting
Description
Lot 1 - CIG 8709451255.Lot 2 - CIG 8709465DDF.Services for the management and evolution of IT infrastructure and platforms.
The object of this tender is represented by specialist technical ICT services to support the management and evolution of the systems described in the technical specifications of the tender.The services requested will be of the following types:- support for the operational management of systems and infrastructures:-- remote assistance: management of service requests (including releases), incidents and problems related to all Terna's ICT environments (not in the ICS area),-- on-site specialist assistance: "second level" support for the operational management of systems and infrastructures, for all periodic and extraordinary activities related to the management of Terna's ICT infrastructure (not in the ICS area), during normal office hours,- on-demand project services: optimisation of the technological infrastructure. The subject of this tender is represented by specialist ICT technical services to support the management and evolution of the systems described in the tender technical specifications.the services requested will be of the following types:- on-demand project services: optimisation of the technological infrastructure.
- Opportunity closing date
- 31 May 2021
- Value of contract
- £5m-50m
About the buyer
- Address
- TERNA via Egidio Galbani 70 Roma 00100 Italy
- Contact
- gabriele.riggio@terna.it
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